Reasons for Why an Auto Review Wasn't Posted

Below are a few reasons why the Auto Reviews feature might not be working:

• Importing Guest review history isn't supported
  Guesty can only import reviews for reservations that were created in Guesty — meaning not all Airbnb listing reviews will be shown.
• There can only be one review per reservation
  In case a review for an Airbnb reservation was first posted directly on Airbnb, Guesty will not send a review for that reservation again via the Auto Reviews feature.
• The Auto Review feature isn't activated on the listing
  To make sure that a guest gets reviewed automatically, Auto Reviews must be activated on the relevant listing, and at least one template must be created. Reviews will be posted for reservations with a check-out date after the feature was activated.
• Using unsupported variables
  The Auto-Review template must only contain the supported variables: {{guest}}, {{guest_first}}, and {{listing_address_city}}. 
• The Listing is not connected to Airbnb
  Make sure the listing is connected between Guesty and Airbnb.