The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.
We are here to help you resolve your issues as quickly as possible. See our Vrbo troubleshooting below.
- Status remains as pending or failed after publishing listing to Vrbo
- Unable to receive messages from Vrbo in Guesty or vice versa
- Reservation is not confirmed in Vrbo after changing status from canceled to confirmed in Guesty
- A reservation was changed in Guesty but the details weren't updated in Vrbo
- Reservation was not canceled in Vrbo after canceling it in Guesty
- Some of the listing's descriptions are not synced to Vrbo
- Some of my listings are not on Vrbo
- I can't confirm a Vrbo inquiry in Vrbo
- Vrbo error message: Nightly overrides - this element is not expected
- Wireless internet was checked in Guesty but does not display on Vrbo
- Listing has only one bathtub on Vrbo
- Error message: "You can't publish the listing" due to Auto Payment issues
- Check-in form link hidden on Vrbo's messaging platform
- Missing reservation
- Vrbo calendar and Guesty calendar don't match