Saved Replies are pre-written responses that can be used when replying to a guest via the Guesty Inbox. By using Saved Replies you can quickly respond to questions in your manner and tone. You can also provide Saved Replies when using our Guest Communication Services service. Follow the instructions below to edit a Saved Reply.
Step by step:
- Sign in to your Guesty account.
- In the top menu, click Listings.
- Click the relevant listing.
- If the listing is a multi-unit, access the listing's main settings or click a sub-unit. Learn how to do this here.
- In the listing's menu, click Saved Replies.
- Click the relevant Saved Reply.
- Edit the Saved Reply in the pop-up that appears.
- Click Save.
Tip:
You can delete a Saved Reply at any time.
