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Unable to remove a fee from a reservation
If a fee is set to apply automatically to all reservations, it cannot be edited or removed. Follow the steps below to view a fee's setting.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Click Financial settings and select Additional fees.
- Scroll down under "Additional fees and charges" to view the fee in question.
- If the fee displays: "Applies by default to reservations from all booking channels" it cannot be edited or removed.
Contact us for assistance in editing or removing the fee if needed.
Don't have a Guesty account yet?
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