Unable to remove a fee from a reservation

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If a fee is set to apply automatically to all reservations, it cannot be edited or removed. Follow the steps below to view a fee's setting.

Step by step:


Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Financials.
  3. Click Additional Fees
  4. Scroll down under "Additional fees and charges" to view the fee in question. 
  5. If the fee displays: "Applies by default to reservations from all booking channels" it cannot be edited or removed. 
Contact us for assistance in editing or removing the fee if needed.


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