The information in this article is relevant only for Pro users at this time.

Superhog is a global risk management platform providing unique real-time information on properties, hosts, and guests within the short-term rental sector. Superhog offers top-of-the-range ID verification, backed by a monetary guarantee, as well as a comprehensive search function for hosts, guests, and properties. Superhog's mission is to create a future where it is easier for everyone to make better decisions.

Integration features include: 

  • Auto-import all your Guesty listings
  • Select which Guesty listings are to be managed by Superhog
  • Auto-update for guests' information in Guesty based on data collected by Superhog:
    • When a guest completed the verification.
    • When the verification file was updated by Superhog.

Note:

You can view Superhog's verification status and details in your Guesty unified inbox: set your automated flows' messages conditions based on Superhog's verification status:

  • Look for the "superhogverified" field in the “add conditions” list.

  • Set your messages based on the verification status (for instance, if “Yes”, send the check-in instructions, and if “No”, send a reminder to complete the Superhog verification )
    Read more on setting up conditions here: Adding sending conditions to an Automated Message.

Copy the Guesty API key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the icon drop-down menu and select Setup mode.
  3. Click Integrations, then select Marketplace.
  4. On the Superhog thumbnail, click Connect.
  5. In the top right corner, click Connect.
  6. Click the API Key to copy it.
  7. Click Ok.

Connect Superhog With Guesty

Step by step:

  1. Sign in to your Superhog account.
  2. In the top right corner, click on the thumbnail with your username and initials.
  3. Click Integrations.
  4. On the left side of your screen select Guesty.
  5. Paste your API Key in the space provided.
  6. Click Save.
  7. Select the listings by activating the checkboxes next to them.
  8. Click Save.

Further instructions:

Once your sync is established, information from Superhog will be automatically fed into your reservations when guests take action.

How to view Auto-updates in Guesty made by Superhog:

  • The custom field "superhogverified" is updated to “Yes” when the guest completes the verification.

  • The Custom field "superhogverificationurl" is updated with the verification file from Superhog.

In order to make the most of these updates, we recommend you set Automated Messages' workflows based on Superhog’s verification status. How to set the Auto Messages:

  • Look for the "superhogverified" field in the “add conditions” list.

  • Set your messages based on the verification status (for instance, if “Yes”, send the check-in instructions, and if “No”, send a reminder to complete the Superhog verification )
    Read more on setting up conditions here: Adding sending conditions to an Automated Message.

Note:

Superhog used to create a “issuperhogverified” custom field in the past. Please note that from 23rd October 2023, the new field that will be created and updated is: “superhogverified”, as stated in this article. You can now set automated workflows using this new field (the previous one didn’t allow you to do so).

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