Listing: Image Not Syncing with Booking Channel

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Follow the troubleshooting below if you add an image to a listing in Guesty, but that image is not correctly displayed on the booking channel.

Important:

Vrbo supports up to 50 images per listing. Before adding new images to a Vrbo listings, archive any old ones in Vrbo to ensure that you stay below the 50 image threshold.

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Listings.
  3. Click the relevant listing.
  4. In the listing menu, click Marketing.
  5. Scroll down to the "Pictures" section.
  6. Click and drag the image that is not displaying correctly to a new position in the images list.
  7. Click Save.
  8. Repeat steps 6 and 7 to click and drag the pictures into the order you would like them displayed on the booking channel.
It can take up to 24 hours for the images to sync with the booking channel. If they are still incorrect after that, contact us.
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