Agoda reservation is missing in Guesty

The information in this article is relevant only for Pro users at this time.

If an Agoda reservation is missing in Guesty, contact us and include a screenshot of the reservation from your Agoda dashboard as well as the following reservation details:

  1. Agoda confirmation code
  2. Guest's full name
  3. Assigned listing
  4. Reservation dates

In the meantime, you can manually block these dates in Guesty to make sure no other reservations are accidentally booked on the same dates.

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