Changing a TripAdvisor Listing's Cancellation Policy

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Once a listing is connected with TripAdvisor, you can change its cancellation policy in Guesty at any time. Follow the instructions below.

Step by step:


Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, hover over Integrations.
  3. From the drop-down, select Distribution.
  4. Click the TripAdvisor thumbnail.
  5. Click the relevant TripAdvisor account.
  6. Click the relevant listing:
  7. In the listing's menu, click Pricing & Policies.
  8. Select Reservation policies from the drop-down.
  9. In the "Cancellation policy" section on the right, click Edit.
  10. Select the relevant policy.
  11. Click Save.


Learn how to change a listing's cancellation policy for other booking channels.

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