Once a listing is connected with TripAdvisor, you can change its cancellation policy in Guesty at any time. Follow the instructions below.
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, hover over Integrations.
- From the drop-down, select Distribution.
- Click the TripAdvisor thumbnail.
- Click the relevant TripAdvisor account.
- Click the relevant listing:
- For a multi-unit, each sub-unit should be updated individually by accessing the sub-unit's settings.
- In the listing's menu, click Pricing & Policies.
- Select Reservation policies from the drop-down.
- In the "Cancellation policy" section on the right, click Edit.
- Select the relevant policy.
- Click Save.
Tip
Learn how to change a listing's cancellation policy for other booking channels.
