This article relates to Guesty's premium Guest Communication Services feature.
If our Guest Communication Services team has a specific question or requires approval for a certain reservation, a member of the team will be in touch. You can assign a default point of contact to each of your listings individually. Follow the instructions below.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing:
  5. In the listing's menu, click Communication service.
  6. Under "Company contact", click Assign to the right of "Contact person".
  7. Assign the relevant person.
  8. Click Save.

Note:

Contact us to assign a default contact person for your entire account.

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