Guesty Lite users:
If you're connecting Vrbo after 19 Feb 2024, this information is not relevant. See here for Vrbo connection instructions.
1. Request a Software Switch
2. Connect Vrbo to Guesty
3. Finalizing the Process with Vrbo
Vrbo will ask for your Guesty Advertiser ID. Learn how to locate this.
We recommend being as responsive as possible to Vrbo's requests during the software switching period to avoid automatic closure of the project by Vrbo.
After switching to the direct connection, reservations that were created via the channel manager are migrated to the direct connection. Messages sent from the Vrbo inbox by these guests are not expected to be received in Guesty, since these reservations are associated with the channel manager’s integration email. We recommend moving to email communication with these guests.