Comparing how different booking channels are set up

See below how different booking channels compare on key data points regarding their setup when connecting to Guesty.

Booking options

See below the two possible booking options:
  • Instant book: Potential guests can reserve a property based on the availability of the listing. Once their credit card is approved, the reservation is confirmed. 
  • Non-instant book: Potential guests can request to reserve a property based on the availability of the listing. You will need to obtain their credit card details and confirm the reservation. 

Importing reservations

When discussing whether reservations are imported from a booking channel or not, you must differentiate between the following types of reservations:
  • Past reservations: Reservations that were made on the booking channel and were checked in before the booking channel connected with Guesty.
  • Future reservations: Reservations that were made on the booking channel but were not checked in before the booking channel connected with Guesty.

Sync time

Some booking channels sync with Guesty immediately, when an update is made, while others sync daily. Additionally, within a booking channel, some data may sync immediately while other data may sync daily.

Note:

As seen below, the term "booking channels" also refers to manual reservations and other reservation sources, such as the Guesty Booking Website. 

Booking channel
Sync time
Booking options
Importing reservations
Agoda
Immediate for availability, prices, and communication
Daily for taxes, special requests, and content
Instant Book
  • Contact us to import past reservations
  • Future reservations are imported
Airbnb
Immediate
Instant and Non-Instant Book
  • Past reservations are imported without guest's email or phone number
  • Future reservations are imported
Booking.com linked listings
Immediate
Instant Book
  • Contact us to import past reservations
  • Future reservation that were updated in the last 90 are imported
Booking.com published listings
Immediate
Instant Book
Not available (see "Note" at the bottom)
Misterb&b
Daily
Non-Instant Book
  • Contact us to import these past reservations
  • Future reservations are not available (see "Note" at the bottom)
Rentals United
Immediate for reservations
Daily for content and amenities
Depends on the booking channel
Contact us to import past and future reservations
TripAdvisor
Immediate for availability, prices, and communication
Daily for listing content
Instant and Non-Instant Book
  • Contact us to import past reservations
  • Future reservations are imported
Vrbo
Immediate for availability, prices, and communication
Daily for reservation alterations and listing content
Instant and Non-Instant Book
Contact us to import past and future reservations
Guesty Booking Website
Immediate
Instant Book (requires Stripe and Auto Payments) and Non-Instant Book
Not available (see "Note" at the bottom)
Manual Reservations
Immediate
Not available (see "Note" at the bottom)
Not available (see "Note" at the bottom)

Important:

Messages from past reservation are only imported for Airbnb reservations. 

Note:

Published Booking.com listings can't have reservations that were made on the booking channel (past or future), since these listings were originally created in Guesty.
The same is true for reservations that are made through the Guesty Booking Website and manual reservations.

Guesty users must create a new Misterb&b account through this link.
If you have an existing account, contact Misterb&b support to merge the accounts and transfer any future reservations to the new account created from Guesty.

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