Deactivating Auto Response

Ensure each and every Airbnb guest inquiry is met with a quick reply by using Guesty's Auto Response feature. Follow the instructions below to deactivate the Auto Response feature.


If you use Guesty's Guest Communication Services (GCS), you do not have to deactivate Auto Response. Even if an auto response is sent to a guest, our GCS team will still see their message and be able to handle it.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing: For a multi-unit, access the main settings. The sub-units will update automatically.
  5. In the listing's menu, click Automation.
  6. From the drop-down, select Auto Response.
  7. Under Automated Response, turn off the Active toggle.


Changed your mind? Learn how to re-activate your Auto Response.

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