You can sign in to the Guesty Help Center and view your communication with the Customer Solutions team. Follow the instructions below or watch our video.
Note:
Guesty provides support in French, Italian, Portuguese and Spanish.
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Open the Guesty Help Center.
- In the top-right corner, click Log in.
- Enter your Guesty credentials and click Log in.
- In the top-right corner, click your initials.
- From the drop-down, select My activities.
- Under the Requests tab, you can:
- Click on any ticket to open it.
- Search for a ticket by term or by ticket number.
- Filter tickets by status.
- Toggle between "My Requests" and "Requests I'm cc'd on".
