Sending a branded email to guests

You can send emails to guests via Guesty's Inbox. Add branding to your emails by inserting hyperlinks, attachments, HTML code, and more. Follow the instructions below.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click .
  3. In the left sidebar, click Guests Inbox.
  4. Select the relevant message thread.
  5. At the bottom of the page, click Type your message here.
    • The rich editor will appear. Select items from the toolbar to personalize your message.
  6. Under "Type your message here", select Via Email from the drop-down.
  7. Click the blue Send button.

Tip:

Learn how to send a pre-saved response or add an internal note to a guest's conversation.

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