Sending a branded email to guests

Have more questions? Submit a request

You can send emails to guests via Guesty's Inbox. Add branding to your emails by inserting hyperlinks, attachments, HTML code, and more. Follow the instructions below.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click .
  3. In the left sidebar, click Guests Inbox.
  4. Select the relevant message thread.
  5. At the bottom of the page, click Type your message here.
    • The rich editor will appear. Select items from the toolbar to personalize your message.
  6. Under "Type your message here", select Via Email from the drop-down.
  7. Click the blue Send button.


Learn how to send a pre-saved response or add an internal note to a guest's conversation.

Was this article helpful?
0 out of 0 found this helpful