Sending a Branded Email to Guests

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You can send emails to guests via Guesty's Inbox. Add branding to your emails by inserting hyperlinks, attachments, HTML code, and more. Follow the instructions below.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top menu, click Inbox.
  3. From the drop-down, click Guests Inbox.
  4. Click the relevant message thread on the left side.
  5. At the bottom of the page, click Type your message here.
  6. Under "Type your message here", select Via Email from the drop-down.


The rich editor will appear. Select items from the toolbar to personalize your message.

  1. Click the blue Send button.


Learn how to send a pre-saved response or add an internal note to a guest's conversation.

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