You can publish listings from Guesty to Booking.com at any time. If you receive this error message when doing so, another Booking.com listing already exists with the same name and/or address. To troubleshoot this issue, follow the steps below.
Update Listing Title
Follow the steps here to update the listing title.
Retry Publishing
Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- In the top menu, hover over Integrations.
- From the drop-down, select Distribution.
- Click the Booking.com thumbnail.
- Click the relevant account.
- To the right of the relevant listing, click the dropdown next to "Failed" and select Retry.
If the same error appears, then the issue is with with the listing address. Please contact us for further assistance.
