Ensure each and every Airbnb guest inquiry is met with a quick reply by using Guesty's Auto Response feature. Control the content of the message by using the default text or writing a customized message. You can also control the length of the waiting period before the message is delivered. Please note that the Auto Response feature for multi-units is managed via the multi-unit's main settings, rather than via a sub-unit's settings. Follow the instructions below to activate the Auto Response feature.
ֿStep by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Set up Auto Response templates before activating the feature.
- Sign in to your Guesty account.
- In the top menu, click Listings.
- Click the relevant listing.
- In the listing's menu, click Automation.
- From the drop-down, select Auto Response.
- Under "Automated Response", turn on the Active all toggle.
Note:
Turning on the Active all toggle will only activate the features previously selected while setting up the Auto Response templates.
