You can request a callback from one of our Customer Solutions Specialists via your Guesty dashboard and a member of the team will be in touch within 15 minutes. Requesting a callback is a great way to contact us regarding urgent matters or emergencies that require a quick response from our team. Follow the instructions to request a callback.
Tip:
You can also submit a support ticket to the team for non-pressing matters or talk to us via live chat to get quick answers to your urgent questions in real-time.
Step by Step:
- Sign in to your Guesty account.
- On the top-right of your screen, click the question mark icon to open the help widget.
- Scroll down to the bottom of the widget.
- Click Contact us.
- Click Request a Callback.
- Enter a subject and a description of your callback request.
- Under "Phone Number", select your country from the drop-down.
- Enter your phone number.
- Click Submit.
