You can create the following types of tasks in Guesty:
  • Calendar-based task, either a one-time or a recurring, applied to a property or a specific reservation. You can prepare a description, checklist, or attachment, and schedule its delivery timing. You can assign it to a specific member or a group.
  • An automated task ("Auto Task"), configured at the listing level, is initiated by an event in the reservation's life cycle. Once the conditions you set are fulfilled, the Auto Task will update the listing's cleaning status accordingly to the rules, and/or the dispatch of a message to a guest or team member.
    • For example, you can set an Auto Task for cleaning a property one hour after check-out so that the property is ready for the next scheduled check-in.
To create an Auto Task, start by creating a template, which will provide your team with all the information they need to complete the task. Once created, you can set up the automated scheduling of the tasks. See information relevant to Auto Tasks below or watch our video.

Create a task template

Before setting up the scheduling of the Auto Tasks, get started by creating a template. This provides your team will all the details needed to perform the task, such as a description, checklist, attachments, and more, as well as the option to specify the task's assignees. 

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Create Auto Tasks: Set the Auto Tasks scheduling

Once you've created a template, you can set up its automated scheduling. Auto Tasks can be scheduled based on either guest reservations or personal stays by property owners, as you may want to provide a different experience depending on who is staying.

Note:

You can schedule Auto Tasks around a guest's "Planned arrival" and "Planned departure" times. If these times have not been added to a reservation or captured via Guesty's Check-in form, the property's default check-in and check-out times will be used instead.

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