You can change a listing's default check-in and check-out times via the listing's page.
The listing's default check-in and check-out times reflect the listing's time zone, while the check-in and check-out times on the reservation page reflect your computer's time zone. For example: a listing in Spain has a default check-in time of 4:00 PM. If you're located in New York, the check-in time in the reservation page will be shown as 10:00 AM. You can change your computer's time zone to match the listing's time zone.
In case a guest arrives later or leaves early, you can block the night before or after their reservations.
Airbnb users:
- Check-in and check-out times will be converted to rounded hours. For example, if you define the check-in start time as 12:30 PM, it will sync to Airbnb as 12:00 PM.
- For listings connected to Airbnb, you can set the check-in start and end times. The check-in end time must be at least two hours after the check-in start time, and the check-in end time must be set as "Flexible".
- Airbnb guests can contact the host and ask to choose their own check-in time. In this case, the check-in start and end times you set won't apply.
Changing the default check-in or check-out times
Follow the instructions below to change the default check-in or check-out time for your listing.
Step by step:
Note:
Changes won't apply to existing reservations.
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant listing. If the listing is a multi-unit, access the listing's main settings, and the change will apply to the sub-units automatically.
- In the left-side menu, click Pricing & Policies, and select Reservation policies from the drop-down.
- In the "Check-in and check-out policy" section, click Edit.
- Enter the relevant information.
- Click Save.
Step by step:
Note:
Changes won't apply to existing reservations.
- Sign in to your Guesty account.
- In the top navigation bar, click Listings.
- Click the relevant listing.
- In the left-side menu, click Pricing & Policies, and select Reservation policies from the dropdown.
- In the "Check-in and check-out policy" section, click Edit.
- Enter the relevant information.
- Click Save.