You can easily contact a member of our Customer Solutions team via live chat, allowing you to get answers to your questions in real-time. Live chat is a great way of getting in touch regarding pressing matters that require a quick response from our team, and we aim to respond to your initial message within one minute. Follow the instructions or watch our visual walkthrough below.
Tip:
You can also submit a support ticket to the team for non-urgent matters.
Step by step:
- Sign in to your Guesty account.
- On the top-right of your screen, click the question mark icon to open the help widget.
- Scroll down to the bottom of the widget.
- Click New Chat
- Under Issue Topic, select a relevant topic from the drop-down.
- Click Submit.
- Enter your message in the text box.
- Press Enter on your keyboard.
Tip:
Add an attachment by clicking the paper clip icon before typing your chat message.
