Connecting a TripAdvisor account to Guesty

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You can connect TripAdvisor accounts to Guesty.

Follow the instructions below.

Important:

Create a TripAdvisor account before getting started if you don't have one. You must have at least 15 listings to publish on TripAdvisor.

1. In Guesty

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the icon drop-down menu and select Growth mode.
  3. Click Distribution.
  4. Scroll down to the TripAdvisor thumbnail and click Connect.
  5. In the top right corner, click + Add account.
  6. Click Yes, I do to confirm you have a TripAdvisor account.
  7. Fill in the required information.
  8. Click Next.

 

2. Contact Customer Solutions

Step by step:

  1. Contact Guesty Customer Solutions and provide the following information:
    • Account Name
    • Company Name
    • Account ID
    • Integration Email
    • The number of listings to be published
    • Preferred Currency
    • Phone Number
    • Email

 

3. In TripAdvisor

Once the status has changed to Connected in Guesty, follow the steps below in your TripAdvisor account to complete the connection process.

Step by step:

  1. Sign in to your TripAdvisor account.
  2. In the top corner, click the profile icon.
  3. From the drop-down, click Contact settings.
  4. Select the Inquiries and bookings checkbox.
  5. Enter your new @user.guesty.com email into the Inquiries and bookings field.
  6. Click Save.
    If you are prompted to verify this email address, make sure the verification is completed in order to send and receive communication via Guesty's Inbox.
  7. In the top menu, click Listings.
  8. From the drop-down, click Preferences. This will only appear once the account is connected to Guesty.
  9. Under Auto-Update, from the drop-down, select Yes for all fields.
  10. Scroll to the bottom and click Save.
  11. Once you've connected your account, connect your listings to get started. Keep in mind, only inquiries created after connecting the account will be available in Guesty.

Important:

To finalize the connection process you will need to set up the following items in TripAdvisor:
  • Profile
  • Payment method
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