Once your invoice settings have been set up, you have the flexibility to add invoice items or edit certain existing line items before sending the invoice to the guest. Follow the steps below.
Important:
The invoice link sent to a guest is static and will not update with subsequent changes. Each time you edit the amount of an invoice, you must complete the Send invoice step for the guest to receive the current invoice link and details.
Edit a Guest Invoice
ֿStep by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, click Reservations.
- Click the relevant reservation.
- Click Balance Due in the gray banner at the top of the page.
- Under "Guest Invoice", update as needed:
- Next to Guest Invoice, click Send invoice, or preview the invoice first by clicking Preview invoice at the bottom left corner.
- Verify the message content and click Send invoice.
Invoice Items That Cannot be Edited
The following invoice items cannot be edited. If you need to make a change to one of these items, please contact us.
- Taxes
- Cleaning Fee
- Additional fees that were applied by default to the reservation when it was created.
