Troubleshooting: Discrepancy in bedroom layout on a Booking.com listing

If an incorrect bedroom layout is displayed on Booking.com, follow the steps below to troubleshoot. 

Step by step:

  1. Navigate to the Booking.com listing page through the Booking.com Extranet.
  2. Find the bedroom layout on the Booking.com listing page.
  3. If there is a discrepancy between the bedroom layout on Booking.com and the bedroom layout on Guesty, contact us with the following information:
    • The Guesty Listing ID
    • The required update to the bedroom layout (the format should be similar to the one seen on Booking.com)
    • The number of rooms
    • The number of beds in each room
    • The bed types
    1.  
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