Troubleshooting: Discrepancy in bedroom layout on a listing

If an incorrect bedroom layout is displayed on, follow the steps below to troubleshoot. 

Step by step:

  1. Navigate to the listing page through the Extranet.
  2. Find the bedroom layout on the listing page.
  3. If there is a discrepancy between the bedroom layout on and the bedroom layout on Guesty, contact us with the following information:
    • The Guesty Listing ID
    • The required update to the bedroom layout (the format should be similar to the one seen on
    • The number of rooms
    • The number of beds in each room
    • The bed types
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