Once an inventory of additional fees is set up in Guesty, a fee can be added automatically to new reservations based on booking channels or added manually to a specific reservation. Follow the instructions below to edit an additional fee that was added to a reservation manually.
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, click Reservations.
- Click the relevant reservation.
- In the gray banner at the top of the page, click Balance Due or Payout.
- In the Guest Invoice section, hover over the relevant fee and click the pencil icon to the right.
- In the pop-up, fill in the relevant information.
- Click Save.
Important
Additional fees that are manually added remain as non-canceled invoice items after a reservation is canceled.
Tip:
Contact us to edit an additional fee that was added to a reservation automatically.
