Note:
This is relevant for Vbro reservations and those made manually or via the Guesty Website.
Follow the instructions below to confirm an inquiry.
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, click Inbox.
- From the drop-down, click Guests Inbox.
- Under All Conversations to the left, click the relevant conversation.
- In the Widget sidebar on the right, click the
icon - Click the pencil icon.
- Click Status & Channel.
- Under Status select Confirmed from the drop-down.
- Next to Summary, click the blue Save button.
Note:
The inquiry is now a confirmed reservation. The dates will be blocked on all connected booking channels.
Tip:
You can also confirm an inquiry in Reservations.
