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Deleting a Guest's Contact Details

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In Guesty you can delete a guest's email or phone number from three different parts of the dashboard. Each part provides you with more information besides the guest details. See below what added value you get out of each approach to figure out which one suits your current needs:
  • The reservation page: Provides full details about the reservation in question. 
  • The inbox widget: Allows you to edit guest details while maintaining complete access to guest communication.
  • The multi-calendar widget: Allows you to edit guest details while maintaining full view of the rest of your reservations and available calendar dates.
Follow the instructions below to learn how to delete the contact details in each of these ways.

Note:

If only one email or phone number is left after you are done deleting, it will have a blue star next to it, which means this number is the primary email or number for guest communication.

Reservation Page

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Reservations.
  3. Click the relevant reservation.
  4. In the "Guest" section, hover over the relevant section and click Edit to the right.
  5. Under "Email" or "Phone", hover over the number you want to remove.
  6. Click the trash can icon that appears to the right.
  7. Click Save.

Inbox Widget

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Inbox.
  3. From the drop-down, select Guests inbox.
  4. To the left, click the relevant message thread.
  5. In the widget sidebar to the right, click .
  6. Hover over the relevant section and click Edit to the right.
  7. Under "Email" or "Phone", hover over the number you want to remove.
  8. Click the trash can icon that appears to the right.
  9. Click Save.

Multi-Calendar Widget

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Multi-calendar.
  3. Click the relevant reservation.
  4. In the widget sidebar to the right, click .
  5. Hover over the relevant section and click Edit to the right.
  6. Under "Email" or "Phone", hover over the number you want to remove.
  7. Click the trash can icon that appears to the right.
  8. Click Save.

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