Only account admins or account managers can access the "user management" section.

If people are helping you with your business, you can create a user for them in Guesty to give them access to your account. Follow the instructions below.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select the Setup mode.
  3. Click User management.
  4. In the top-right corner, click New user.
  5. Fill in the information under "Invite a new user". You can learn more here
  6. Click Send invitation.
  7. If you want to update more information about the new user, such as their preferred language or contact method, find and click their name on the "User management" page and choose "Details", "Notifications", or "Roles & permissions" on the left. You can learn more here.


    If you add more than one phone number/email address, you can mark one as the primary number/address by hovering over it and clicking the star that appears on the right.

Remind the user to be on the lookout for our email and click to Activate Guesty account to complete their first login to Guesty. The link will expire 7 days after it is sent.

Was this article helpful?
1 out of 1 found this helpful