You can change an Airbnb listing's cancellation policy in Guesty. Follow the instructions below.
Step by step:
- Sign in to your Guesty account.
- In the top menu, click Listings.
- Click the relevant listing.
- In the listing's menu, click Pricing & Policies.
- Select Reservation policies from the drop-down.
- In the "Cancellation policy" section on the right, click Edit.
- Select the relevant policy (see descriptions below).
- Click Save.
Note:
For a multi-unit, the "Airbnb features" section will either appear in the listing's main settings or an individual sub-unit's settings, depending on how the listing is connected with Airbnb. Learn how to access the main settings vs. a sub-unit's settings.
Cancellation Policy Descriptions
The below Airbnb cancellation policies are synced with Guesty and can be selected. See more details from Airbnb here.
- Flexible - 1 day before check-in
- Moderate - 5 days before check-in
- Firm - 7 days before check-in
- Strict - 14 days before check-in
- Super strict 30 - 30 days before check-in
- Super strict 60 - 60 days before check-in
Tip:
You can add a non-refundable discount in addition to the listing’s cancellation policy.
