The information in this article is relevant only for Pro users at this time. For information about booking websites for Lite users, refer to the Guesty Booking Engine
Note:
The Zoom widget will no longer available in the widget library or supported after June 8th, 2023. The widget will remain on any site it is currently on. Once it is deleted from the site, the only way to get it back is to restore a backup that had it.
Zoom is a great tool for attracting new visitors, creating a database of email addresses for future communications, and solidifying your client's reputation in their field. Add a Zoom widget to your site to allow your customers to communicate with their clients through video conferences. The meeting or the webinar can be seen by visitors in a frame on the site. In order to use the widget, you must have a Zoom account in zoom.us. The meeting settings are configured within zoom.us, and once the meeting details are added, you can click to join the meeting from the site.
For more information about Zoom, see the Zoom Help Center.
Note:
Sites must be in HTTPS to use the Zoom widget.
To add the Zoom widget:
- In the left panel, click Widgets.
- Click and drag the Zoom widget into your site.
To learn more about adding widgets to your site, see Add widgets.
Content editor
To access the content editor:
- Right-click the widget, and click Edit Content. Configure the following:
- Default Meeting ID. Type the default meeting ID for recurring meetings. To allow visitors to type a unique meeting ID, leave this blank. Type a Meeting ID if you are registering for a known event (recurring or not), so your customers do not need to enter the ID.
- Request a meeting ID. If there is a default meeting ID for recurring meetings, disable this option.
- Request a meeting password. Go to zoom.us to configure if the meeting requires a password. Ensure you have a way to communicate the password with your customers if you require one.
- Configure the text you want to appear on the buttons and fields of the widget (Join button, button text while joining, Name label, and so on).
Design editor
- To access the design editor, right-click the widget, and click Edit Design.
- Configure the design of the Input fields and Join Button.
- For information about design options that are not specific to this widget (for example, layout, style, or spacing), see Widget design.
Troubleshooting
I received the following error message: "Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again".
To troubleshoot this error message, try the following:
- Clear browser cache and cookies.
- Try accessing the Zoom meeting from a different browser.
- Try using a different Zoom account to create the meeting.
- If you are creating the meeting using your personal meeting ID, try creating a meeting with a generated ID. If you created it with a generated ID, try creating a meeting with your personal meeting ID.
- Check your Zoom profile settings on the Zoom website. Is your profile set to only create meetings by invite or host approval? Are all your meetings password protected by default? There are several settings that may affect this.