Connecting a domain to your Owners Portal website

The information in this article is relevant only for Pro users at this time.

The Owners Portal is a website, separate from the Guesty Dashboard, where your property owners can view data about their properties, earnings, block dates for their own personal stays, and more. 

You can connect your own domain to the Guesty Owners Portal to maintain your branding.

Follow the instructions below to connect your domain.


You will have to sign in to both your domain host account and Guesty.


1. In Guesty

Follow the instructions below to update your domain name for the Owners Portal.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Owners.
  4. In the top right corner, click Portal Settings.
  5. Next to "Portal URL", type in the name of your custom website URL.
  6. Set the “Connect your domain or subdomain” value to your custom website URL.
    It must contain "www" before it, for example,
  7. Click Save.


2. In Your Domain Host Account

Updating the CNAME record

Step by step:

  1. Sign in to your domain host account.
  2. Click the domain settings. 
  3. Edit the existing CNAME record.
  4. Select the host/name as "www".
  5. Set the "value" to your Guesty website URL.

    For example: If your domain name is "tahoeowners", your Guesty website URL will be "" (like in the image below).



Here are the instructions from Google domain and GoDaddy for editing the CNAME.


Setting up the CNAME pointing

ֿCNAME pointing is usually used to alias a hostname to another hostname.

Step by step:

  1. Set up URL pointing CNAME from "www" to "".
  2. If relevant, select Permanent redirect (301) in your domain host's settings to redirect to "" or "".


Here are instructions from Google domain and GoDaddy for redirecting a URL.


Please allow several hours for the SSL certificate to update. If your website does not show as secure after 24 hours, contact our support team.

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