How Do Auto Payments Work if the Reservation Is Missing Credit Card Information?

Have more questions? Submit a request
The following happens when no credit card is available for a reservation:
  • Cash payments are created and marked as paid.
  • Future authorization holds are created: If no credit card exists on the hold activation date, the hold status will change to "Overdue".

Once a credit card is added to the reservation:
  • For past cash payments, which were already marked as paid, you can create a manual payment using the credit card that has been added. 
  • All past holds created are activated.
Was this article helpful?
0 out of 0 found this helpful