Enabling owners to block dates for personal stays

The Owners Portal is a website, separate from the Guesty dashboard, where your property owners can view data about their properties, earnings, and more.

Owners can also block off the calendar of their listings for their own personal stays by creating an owner reservation (the selected dates for their stay will be blocked on all booking channels).

Before you begin

Below is some important information to note about owner reservations and personal stays:

• Guesty fees aren't applied to owners' reservations
• Owner stays can't be booked if the Annual Nights limit has been reached
  • Owner stays can be booked even if the reservation request is outside the listing's minimum/maximum nights range
• The availability settings in Guesty will sync with the Owners Portal and vice versa
  This means that owners can view which dates aren't available to book, and that the selected dates for their stay will be blocked on all booking channels.
  
• Toggling off Enable reservations doesn't cancel future stays
  • Owners won’t be able to modify or cancel future stays while the Enable reservations toggle is off
• You can help owners create, edit, or cancel personal stays via the Owners Portal.

• For multi-units and complex units:

  • You must assign the owner to a sub-unit for reservations to sync with the Multi-Calendar. Assignments to the parent unit alone will not sync reservations.

  • Owner stays must be created on sub-units, not on the parent unit. Stays on the parent unit won’t be assigned to sub-units, either automatically or manually. If an owner creates a stay on the parent unit, it must be canceled and re-created on a sub-unit.

Enabling owners to reserve personal stays

Follow the instructions below to enable owners to block dates for their personal stays.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Owners.
4. Select the relevant owner.
5. Under "Owners Portal Access", activate the toggle next to Enable reservations.
   Learn more about Owners Portal features.

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