Does Guesty or the Booking Channel Collect Additional Fees?

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The collection of additional fees depends on the payment collection method of the relevant booking channel:
  • If the booking channel is responsible for collecting the overall payment, as with Airbnb, for example, they will collect the additional fees for you, minus their fees.
  • If you are responsible for collecting the overall payment through Guesty, via an external payment processor, you should include the additional fees in the payment. Using Auto Payments can help streamline this process.
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