How do additional fees sync with booking channels?

When you create or edit an additional fee, you decide how it is added to reservations in Guesty. If you want it to be added automatically, you need to turn on the Sync fee to channels toggle - if the booking channel supports the fee, guests will see it when they book their stay and it will be added to their reservation in Guesty.

When you sync a fee, you cannot choose which channels it syncs with - it automatically syncs with all connected channels that support that fee type. Below is a table with all the additional fee types and available booking channels in Guesty. If a fee does not sync with the channel, there will be an ✗. If it does sync, there will either be a ✓ or the name the fee has on the channel, which could be different from the fee type in Guesty. For example, our "Baby bed" fee type is a “Linen fee” on Airbnb. If multiple Guesty fee types fall under the same name on the channel, they will merge and be presented as one aggregated fee.

In addition to the fee type, you choose if the fee is a fixed amount or percentage and how it is calculated. A fixed fee can be per guest or per stay, for example, and a percentage fee can be calculated based on the accommodation fare or cleaning fee, for example. These settings create many combinations, but not all of them are supported by all of the channels - Vrbo only accepts percentage fees based on the "Accommodation fare", for example. So, even if the fee type syncs with a channel, the specific way you set up that fee might not be supported. Below is a list of combinations per channel (not for smaller channels like HomeToGo and Whimstay).

You can use the table to help you set up your additional fees:

  • You might want to choose a fee type that syncs with as many channels as possible.
  • If you set up 4 fee types that appear under a single name in the channel you may want to choose a different type for one of them, so that only 3 are merged on the channel.
  • If you set up a fixed fee per night, it will sync with Vrbo but not Airbnb. If you make the fee per stay, you will be able to sync it with both channels.

Does the fee sync with the channel?

Note:

Some of the booking channels and additional fees listed below are unavailable for Guesty Lite. 

Guest experience

  Concierge Club card Community
Airbnb Management fee Management fee Community fee
Booking.com (published listings) Service charge Club Card fee Service charge
TripAdvisor Concierge Club card Community
Vrbo CONCIERGE CLUB PROPERTY_FEE
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Early check in Late check in Early check out
Airbnb Management fee Management fee Management fee
Booking.com (published listings) Service charge Service charge Service charge
TripAdvisor Early check in Late check in Early checkout
Vrbo ARRIVAL_EARLY ARRIVAL_LATE DEPARTURE_EARLY
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Late check out Resort Service Tour
Airbnb Management fee Resort fee Management fee Resort fee
Booking.com (published listings) Service charge Resort fee Service charge Resort fee
TripAdvisor Late checkout Resort Service Tour
Vrbo DEPARTURE_LATE RESORT ADMINISTRATIVE TOUR
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay

Services

  Additional bed Baby bed Cleaning
Airbnb Linen fee Linen fee Linen fee
Booking.com (published listings) Bed linen fee Bed linen fee Bed linen fee
TripAdvisor Additional bed Baby bed Cleaning
Vrbo ADDITIONAL_BED BABY_BED FINAL_CLEANING
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Housekeeping Laundry Linens
Airbnb Linen fee Linen fee Linen fee
Booking.com (published listings) Bed linen fee Bed linen fee Bed linen fee
TripAdvisor Housekeeping Laundry Linens
Vrbo DAILY_CLEANING LAUNDRY LINENS
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Pet Pool Toiletries Towels
Airbnb Pet fee Resort fee Linen fee Linen fee
Booking.com (published listings) (Does not have a pet fee) Resort fee Bed linen fee Bed linen fee
TripAdvisor Pool Toiletries Towels
Vrbo Only the basic fee pet fee can sync with Vrbo, not the additional fee pet fee   POOL TOILETRIES LINEN_BATH
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott

PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay

Financials

  Insurance Deposit Damage waiver
Airbnb Management fee Management fee Management fee
Booking.com (published listings) Service charge Service charge Service charge
TripAdvisor Insurance Deposit Damage Waiver
Vrbo WAIVER_DAMAGE Property fee WAIVER_DAMAGE
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Credit card processing fee Management
Airbnb Management fee Management fee
Booking.com (published listings) Service charge Service charge
TripAdvisor Credit Card Processing fee Management
Vrbo RESERVATION MANAGEMENT
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay

Utilities

  Air conditioning Electricity Food
Airbnb Resort fee Management fee Resort fee
Booking.com (published listings) Air conditioning fee Electricity fee Service charge
TripAdvisor Air conditioning Electricity Food
Vrbo AIR_CONDITIONING ELECTRICITY GARDENING
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Heating Internet Oil
Airbnb Management fee Management fee Management fee
Booking.com (published listings) Heating fee Internet fee Oil fee
TripAdvisor Heating Internet Oil
Vrbo HEATING INTERNET OIL
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay
  Pool heating Water Wood
Airbnb Resort fee Management fee Management fee
Booking.com (published listings) Resort fee Water usage fee Wood fee
TripAdvisor Pool heating Water Wood
Vrbo POOL_HEATING WATER WOOD
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay

Transport

  Transportation Car rental Transfer Parking
Airbnb Resort fee Resort fee Management fee Resort fee
Booking.com (published listings) Airport shuttle fee Resort fee Transfer fee Parking fee
TripAdvisor Transportation Car rental Transfer Parking
Vrbo TRANSPORTATION VEHICLE TRANSPORTATION PARKING
Blueground
GlampingHub
Google
Holidu
HomeToGo
Hopper
Marriott
PlumGuide
Smiling House
TravelStaytion
VillaTracker
Whimstay

Supported fee combinations

Tip:

The list below is a static review of combinations that are accepted by each channel. If you want a dynamic review of your additional fees as you set them up, including real-time suggestions to help you maximize syncing - it appears in your dashboard after you turn on the Sync toggle.

When you create or edit an additional fee, you choose if it is a fixed amount or percentage and how it is calculated:

  • A fixed fee can be collected:
    • Per night
    • Per guest
    • Per stay
    • Per guest per night
  • A percentage fee can be calculated based on the: 
    • Accommodation fare
    • Cleaning fee
    • Accommodation fare + cleaning fee

As explained in the section above, even if a fee type does sync with a certain channel, the specific way the fee was set up might not be supported - causing it to not sync. See below which combinations are accepted per channel:  

Airbnb

  • Fixed fees must be "Per stay".
  • Percentage fees must be based on the "Accommodation fare + cleaning fee".

    Important:

    Although "cleaning fee" is also selected, the percentage fee for Airbnb will only be based on the accommodation fare.

  • If multiple Guesty fee types appear under the same name on Airbnb, they must all be fixed fees or they will not be able to merge or sync. 

Booking.com (published listings)

  • Fixed fees can be "Per night", "Per guest", "Per stay", or "Per guest per night".
  • Percentage fees must be based on the "Accommodation fare".

TripAdvisor

  • Fixed fees must be "Per stay".
  • Percentage fees are not supported.

Vrbo

Guesty Lite users:

If you connected Vrbo after 19 Feb 2024, this action must be taken in Vrbo. If you connected prior to this date, follow the instructions below.

  • Fixed fees can be "Per night", "Per guest", "Per stay", or "Per guest per night".
  • Percentage fees must be based on the "Accommodation fare".
Was this article helpful?
1 out of 1 found this helpful