How are additional fees mapped between Guesty and booking channels?

In Guesty, you can create an inventory of additional fees to charge guests for services, such as late check-out or a damage waiver fee to cover damage protection costs.

If you sync the additional fee with booking channels, it will appear on any channel that supports it. Below we’ll review how each fee appears on the different channels.

About syncing Additional Fees

Important:

Some fee combinations aren’t supported by booking channels.
Additionally, channels have different limitations when syncing additional fees.
When editing or adding a new fee, please confirm that it didn’t interfere with the syncing of any existing fee.

When you sync an additional fee, keep the following in mind:

  1. Different names per fee
    The fee may appear under a different name on the channel, and fees that are separate in Guesty may be merged under a single fee type on the channel.
    For example: Let’s say, in Guesty you set $5 for an "Early check-in" fee, and $3 for an "Early check out" fee. On Airbnb, it will be displayed as an $8 “Management fee”, instead of a breakdown of each fee individually.

    This is because both the “Early check-in” and “Early check out” additional fees are labeled under "Management fee" in Airbnb.
  2. Supported only for published listings on Booking.com
    For Booking.com, fees only sync with listings that were published, not linked.
    Follow these instructions to check if a listing is published.
  3. Not all fee combos are supported
    Some of the combinations for setting up the fees in Guesty aren’t supported by all channels.
    Learn more about this here.
  4. Fee’s display name vs. fees on invoice
    When you receive the final invoice from the booking channel, Guesty will display the relevant booking channel's fee type, as well as, the internal name you defined for the fee type in your additional fee settings.
    Learn more about unfamiliar fees appearing on Guest Invoices here.

    For example: Let's say that you add a custom additional fee for "Air conditioning" and give it the internal name "Portable AC unit" (like in the image below).

    Both of the fee names will be displayed on the Guesty invoice (like in the image below).

Additional Fees labels

Below are the different types of names/labels for Guesty and other booking channels.
Note: Fees for Booking.com are for published listings only.

Bedding, cleaning, housecleaning, and linen

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Additional bed Linen fee Bed linen fee Additional bed ADDITIONAL_BED
Baby bed Linen fee Bed linen fee Baby bed BABY_
BED
Cleaning Linen fee Bed linen fee Cleaning FINAL_
CLEANING
Laundry Linen fee Bed linen fee Laundry LAUNDRY
Linens Linen fee Bed linen fee Linens LINENS
Towels Linen fee Bed linen fee Towels LINEN_BATH
Toiletries Linen fee Bed linen fee Toiletries TOILETRIES
Housekeeping Linen fee Bed linen fee Housekeeping DAILY_CLEANING

 

Concierge, Leisure, and Resort

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Concierge Management fee Service charge Concierge CONCIERGE
Food Resort fee Service charge Food GARDENING
Pool Resort fee Resort fee Pool POOL
Pool heating Resort fee Resort fee Pool heating POOL_HEATING
Resort Resort fee Resort fee Resort RESORT
Tour Resort fee Resort fee Tour TOUR

 

Finance & Legal

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Credit Card Processing fee Management fee Service charge Credit Card Processing fee RESERVATION
Damage Waiver Management fee Service charge Damage Waiver WAIVER_
DAMAGE
Deposit Management fee Service charge Deposit Property fee
Insurance Management fee Service charge Insurance WAIVER_
DAMAGE

 

Miscellaneous

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Club card Management fee Club Card fee Club card CLUB
Management Management fee Service charge Management MANAGEMENT
Pet Pet fee Does not have a pet fee Pet Only supported on the listing-level
Service Management fee Service charge Service ADMINISTRATIVE
Community Community fee Service charge Community PROPERTY_
FEE
Total additional fees N/A N/A N/A N/A

 

Parking & Transportation

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Car rental Resort fee Resort fee Car rental VEHICLE
Parking Resort fee Parking fee Parking PARKING
Transfer Management fee Transfer fee Transfer TRANSPORTATION
Transportation Resort fee Airport shuttle fee  Transportation TRANSPORTATION 

 

Reservation management

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Early check in Management fee Service charge Early check in ARRIVAL_
EARLY
Late check in Management fee Service charge Late check in ARRIVAL_
LATE
Early checkout Management fee Service charge Early checkout DEPARTURE_
EARLY
Late checkout Management fee Service charge Late checkout DEPARTURE_
LATE

 

Utilities

Guesty Fee

Airbnb

Booking.com

TripAdvisor

Vrbo

Air conditioning Resort fee Air conditioning fee Air conditioning

AIR_CONDITIONING

Electricity Management fee Electricity fee Electricity ELECTRICITY
Heating Management fee Heating fee Heating HEATING
Internet Management fee Internet fee Internet INTERNET
Oil Management fee Oil fee Oil OIL
Water Management fee Water usage fee Water WATER
Wood Management fee Wood fee Wood WOOD

 

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