Which fields are mandatory on the check-in form and which can be hidden from the guest?

When you create a Check-In Form template, some fields can be hidden while others cannot, and some fields are mandatory for the guest while others are optional. Mandatory fields cannot be hidden. All other fields, when visible in the Check-In Form, are optional - the guest does not have to fill them out. See the information below.

Mandatory Fields

The fields below are mandatory for the guest to complete. As such, they cannot be hidden from the Check-In Form template:
  • First name
  • Last name
  • Email

Fields That Cannot Be Hidden

The fields below cannot be hidden from the Check-In Form, but unlike mandatory fields, the guest does not have to fill them out:
  • Reservation number
  • Property (name, not address)
  • Check-in (date)
  • Check-out (date)

Fields That Can Be Hidden

All other fields can be hidden from the Check-In Form. When visible, the guest will not have to fill them out.
Was this article helpful?
0 out of 0 found this helpful