As Guesty adheres to industry standards for handling and securing payment information, we require returning guests to explicitly consent to storing their payment information for future use.
Guests who add a payment method through a direct booking and wish to reuse their credit card for future reservations, can check the box to consent to storing their payment method. This option is available for direct booking, on invoices, on quotes, or by using Guesty's API. A credit card can't be reused for reservations booked through connected channels.
When using multiple payment processors for different listings, a saved credit card can only be reused for listings associated with the same payment processor.
For example, if a card was saved for a reservation at a listing assigned to payment processor A, it won’t be available for a future reservation at a listing assigned to payment processor B - even if you selected the option to reuse that card.
Integrating payment consent via API
An optional parameter is available across all Guesty APIs (Open API, BE-API, and Partner API) for handling guest payment methods:
- The "reuse" parameter controls if a payment method is reusable.
- By default, payment methods are created as non-reusable (reuse=false).
- To allow reuse in future reservations, set reuse=true when creating a payment method.
- To ensure automatic payment collection, include the reservation ID when creating the payment method to link it to the reservation.
For step-by-step instructions, see our API guide: Create a guest and payment method.