Beta: Consenting to re-use payment methods for returning guests

As Guesty adheres to industry standards for handling and securing payment information, we require our returning guests to explicitly consent before storing their payment information for future use. 

Guests who add a payment method through a direct booking, and wish to re-use their credit card for their next reservation, have to mark the consent checkbox, and explicitly consent to storing their payment method.

Note:

When using multiple payment processors for different listings, a guest’s saved credit card can only be re-used on listings associated with the same payment processor.

For example, if a guest’s card was first saved during a listing assigned to payment processor A, it won’t be available for a future reservation on a listing assigned to payment processor B - even if you selected the option to “re-use” that card.

 

Important:

Credit card information flows into the Guesty system via multiple sources.

  • Consent (or non-consent) to re-use guests' credit cards for future reservations can only be marked through direct booking, on invoices, quotes or by using API.
  • Sending consent (or non-consent) to re-use guests' credit cards over booking channels is currently not supported.
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