As Guesty adheres to industry standards for handling and securing payment information, we require our returning guests to explicitly consent before storing their payment information for future use.
Guests who add a payment method through a direct booking, and wish to re-use their credit card for their next reservation, have to mark the consent checkbox, and explicitly consent to storing their payment method.
Note:
When using multiple payment processors for different listings, a guest’s saved credit card can only be re-used on listings associated with the same payment processor.
For example, if a guest’s card was first saved during a listing assigned to payment processor A, it won’t be available for a future reservation on a listing assigned to payment processor B - even if you selected the option to “re-use” that card.
Important:
Credit card information flows into the Guesty system via multiple sources.
- Consent (or non-consent) to re-use guests' credit cards for future reservations can only be marked through direct booking, on invoices, quotes or by using API.
- Sending consent (or non-consent) to re-use guests' credit cards over booking channels is currently not supported.
x