A rate plan is a pricing structure that contains a variety of rates for each room type. For example, offer a price for rooms with free cancellation and another price for non-refundable rooms, but with breakfast included.
With SiteMinder, Guesty supplies a single rate plan. This should be the primary rate plan created for a listing on the booking channel. Other rate plans should be configured relative to this rate plan. As each booking channel manages this differently, contact your SiteMinder account manager for assistance.
During the SiteMinder onboarding process, we provide rate codes for each listing and room type to both you and SiteMinder. This allows for manual configuration in your SiteMinder account.
Ensure to update the rate plans in Guesty. These updates are pushed from Guesty to SiteMinder.