Connecting and configuring domains and subdomains for your Guesty Booking Engine (Booking Website for Lite users)

You can connect your own domain to the Guesty Booking Engine (Booking Website) to improve your branding.
Follow the instructions below to connect your domain to Guesty. 

Note:

Pro users: You can also set up a custom domain for your Guesty Website. See more information here. Please note that your Guesty Booking Engine's custom domain name should be different than your Guesty Website’s custom domain.

Connect a domain in Guesty

To connect a domain to your Booking Engine/Website, follow the steps below:

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Distribution.
  4. Click the Guesty Booking Engine thumbnail.
  5. Clicknext to the relevant Booking Engine, and select Edit Booking Engine.
  6. Under "Custom Booking Engine custom domain (web address)" section, add the relevant address to the textbox. Note that the custom domain must start with "www". for example: www.livethebest1.com.
  7. Under "Guesty Booking Engine domain (web address)", copy the full domain name (in the example below: mycompany.guestybookings.com). Do not copy the custom domain.  
  8. Navigate to "Languages (optional)" by clicking it in the side menu, or by clicking Next a few times at the top right of your screen.
  9. Click Save Booking Engine.

Connect a domain in your domain host account

Update CNAME Record

To integrate the Booking Engine, users only need to configure a CNAME record in their DNS settings.

Step by step:

  1. Sign in to your domain host account.
  2. Access the domain's settings. 
  3. Edit the existing CNAME record.
  4. Select the host/name as "www".
  5. Set the "value" to your Guesty Booking Engine/Website URL address (copied above).

Tip:

Here are GoDaddy instructions for editing the CNAME.

Note:

Only the CNAME record is necessary; A records are not required.

Set up forwarding/redirect

Step by step:

  1. Set up a URL for redirect/forwarding from http://yourdomainname.com to http://www.yourdomainname.com
  2. If needed, select Permanent redirect (301) in your domain hosts settings.

Tip:

Here are GoDaddy instructions for redirecting a URL. If you are using other DNS providers, check their user manual, which usually can be found on their website.

Next steps

Please allow several hours for the SSL certificate to update. If your engine does not show as secure after 24 hours, contact us.

Configure a subdomain

A subdomain is a domain that is a part of another domain. It is an added prefix to the site's domain URL, to mark a separate section of your website.

For example:
www.test.com - Main website.
book.test.com- A site where visitors can book properties.
blog.test.com- A site where visitors can see your company blog.

In this case, book.test.com, and blog.test.com are subdomains for the www.test.com domain.  Also, the root domain (or Value) is "www.test.com", while the first section before the root domain ( "book") is known as the host name.

Set up a subdomain

To set up a subdomain to point to your Booking Engine (Booking Website for Lite users), you need to retrieve your Booking Engine/Website domain, and then set up a CNAME record in your domain provider. For example, add the custom domain: "book.test.com" to your Booking Engine/Website domain: "www.test.com"

Add a custom subdomain to Guesty

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode. 
  3. Click Distribution.
  4. Click the Guesty Booking Engine thumbnail.
  5. Click next to the relevant Booking Engine, and select Edit Booking Engine.
  6. Under "Custom Booking Engine custom domain (web address)" section, add the relevant subdomain to the textbox. Note that the custom subdomain cannot start with "www". For example: rosie.livethebest1.com.
  7. Under "Guesty Booking Engine domain (web address)", copy the full domain name (in the example below: mycompany.guestybookings.com). Do not copy the custom subdomain.  
  8. Navigate to "Languages (optional)" by clicking it in the side menu, or by clicking Next a few times at the top right of your screen.
  9. Click Save Booking Engine.

Add a CNAME record to your domain host provider

Step by step:

  1. Sign in to your domain host account.
  2. Click the domain settings.
  3. Click on Add a CNAME record.
  4. Type in the host/name (For example: "book").
  5. Set the "Value" (or "Data" in the Google Domains example below) to your Guesty Booking Engine/Website main URL.

After configuring the CNAME record for your subdomain, you should have the following CNAME record in your DNS settings:

Type

Name

Value

CNAME

book (for example)

mycompany.guestybookings.com (for example)

Note:

SSL certificate is automatically provided within 24 hours. If your site shows as not secured after 24 hours, please contact us.

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