Is a reservation that is cancelled in Expedia automatically cancelled in Guesty?

The information in this article is relevant only for Pro users at this time.

An Expedia reservation cancellation initiated by the guest will auto-generate a cancel notification to Guesty. 

However, if the cancellation is made by the Owner or you “reconcile” the reservation directly in Expedia Partner Central, Expedia will NOT send a cancellation notification on Guesty.

In this case, please contact us to manually cancel the reservations in Guesty including a screenshot of the cancelled reservation in Expedia.

 

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