Why are reservation fees for Airbnb not showing in Guesty?

Check if you have a special offer set for these dates in Airbnb. A special offer will override all other fees and they will not be displayed in Guesty. For example, the cleaning fee will not appear in the reservation breakdown.

When preparing a special offer, be sure to include all of the fees you wish to charge from the guest, or they will not be charged.


Pre-approving an inquiry is also considered a type of special offer. However, since a new price is not being applied, the reservation items will appear in the breakdown as normal.

Was this article helpful?
1 out of 2 found this helpful