What Is the Difference Between a Reservation and an Inquiry Made Through a Booking Engine?

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When you create or edit a Booking Engine, you choose between 2 booking options:
  • Only inquiries: Guests can place a booking request for available dates. Once approved, their credit card details should be obtained and entered manually. This option is helpful when taking payment on location or if you want to pre-approve existing guests without a credit card.
  • Only instant booking: Guests can book available dates according to the availability of the listing. Once the guest's credit card is validated the dates are booked.
When a booking request is made through your Booking Engine, you will receive a notification in the Guesty Inbox. You can also configure an additional notification to appear in the Guesty dashboard.
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