See below how Guesty bills for a canceled reservation based on whether or not it was canceled by the booking channel.
Not canceled by the booking channel
The way Guesty bills for reservations that were canceled not by the booking channel based on which booking channel the reservation originated from and when the reservation was canceled. Please read this for more information.
Canceled by the booking channel
Guesty fees are not charged for any reservation that was canceled by the booking channel itself.