Assigning a listing to a payment processing account

You can process credit card transactions in Guesty by connecting one or more payment processor accounts, such as Guesty's internal processor, GuestyPay, or an external processor such as Stripe, Merchant Warrior, or Hyp.
Your listings need to be assigned to a payment processing account in order for payments to be processed.

Tip:

Once a listing is assigned to a payment processing account, your auto payment rules can be applied to reservations. 

 

One payment processing account 

If you have one account connected to Guesty, that payment processing account will be your default and all your listings will be automatically assigned to it. 

Once a listing is assigned to a payment processing account, credit cards used to pay for reservations for the assigned listing will be stored in that account.

 

Multiple payment processing accounts

If you have more than one account connected to Guesty, you need to choose the account that will handle payments for each listing. In this case, we recommend setting a default account and then following the instructions below to reassign specific listings to the non-default accounts.

Steps to change payment processor account:

  1. Connect new account
  2. Assign listings to the new account

 If a listing is reassigned to another payment processing account, and the same credit card is associated to an existing reservation, the card payment will still be processed in the original payment processing account. In order to make sure the payment is processed through the new payment processing account, you need to recollect the credit card details. To do this, you can send a guest invoice or manually re-add the payment method to the reservation.

 

GuestyPay

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Financials mode.
  3. Click Payment processing.
  4. In "GuestyPay," click Assign listings in the upper-right-hand corner.
  5. In the pop-up, click the Assigned to default tab above the search bar and find the listings you want to assign to the account.
  6. Select the checkboxes next to those listings.
  7. Click Assign.

Other payment processors

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Financials mode.
  3. Click Payment processing.
  4. In the "Other payment processors" section, find the account you want to assign listings to and click Assign listings in the "Number of listings" column. If listings have already been assigned to this account, you'll see a button with  the number of assigned listings instead. Click that button to continue.
  5. In the pop-up, click the Assigned to default tab above the search bar and find the listings you want to assign to the account.
  6. Select the checkboxes next to those listings.
  7. Click Assign.
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