You can process credit card transactions in Guesty by connecting one or more payment processor accounts, such as Guesty's internal processor, GuestyPay, or an external processor such as Stripe, Merchant Warrior, or Hyp.
Assign your listings to a payment processing account to collect payments. Once a listing is assigned to a payment processing account, your auto payment rules can be applied to reservations.
If you have one account connected to Guesty, that payment processing account is your default and all listings are automatically assigned to it.
Once a listing is assigned to a payment processing account, credit cards used to pay for reservations for the assigned listing are stored in that account.
If you have more than one account connected to Guesty, choose the account that will handle payments for each listing. Set a default account and manually assign specific listings to the non-default accounts.
Assign listings to GuestyPay
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Click Payment processing.
- In "GuestyPay," click Assign listings in the upper-right-hand corner.
- In the pop-up, click the Assigned to default tab above the search bar and find the listings you want to assign to the account.
- Check the boxes for the relevant listings.
- Click Assign.
Assign listings to other payment processors
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Financials mode.
- Click Payment processing.
- In the "Other payment processors" section, find the account you want to assign listings to and click Assign listings in the "Number of listings" column. If listings have already been assigned to this account, you'll see a button with the number of assigned listings instead. Click that button to continue.
- In the pop-up, click the Assigned to default tab above the search bar and find the listings you want to assign to the account.
- Check the boxes for the relevant listings.
- Click Assign.
Change a listing's payment processing account
To change the payment processing account connected to a listing, connect the new account, then assign the listings to it.
When a listing is reassigned to another payment processing account, and the same credit card is associated with a reservation, the card payment will still be processed in the original payment processing account. To make sure the payment is processed through the new payment processing account, recollect the credit card details by sending a guest invoice or manually re-adding the payment method to the reservation.