Once you have connected your listings, all of the data listed below is pulled into Guesty during the initial sync.
We'll cover the different ways changes are made:
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Changes made to the data that are pushed from Guesty to Airbnb
- Listing, calendar, financial, and reservation Data
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Changes that can be made directly on Airbnb
- Listing and reservation data
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Changes that can be made in Guesty, but won't be pushed to Airbnb
- Reservation data
Important:
Airbnb data is processed asynchronously. There may be several minutes of delay during periods with high load and activity, and it could take up to 24 hours to update.
Changes that are pushed from Guesty to Airbnb
We recommend managing your listing's details in Guesty as any changes made directly in Airbnb might be overwritten by Guesty. Changes made to the following data are pushed from Guesty to Airbnb after they are pulled into Guesty during the initial sync.
Listing data
Below are the types of listing data synced between Airbnb and Guesty.
Note:
Listing nicknames are pulled from Airbnb during the first sync only.
- Title
- Listing type
- Property type
- Occupancy
The number of adults that can be accommodated in the listing. Does not distinguish between adults and children. - The number of bedrooms and bed types
- The number of bathrooms
- Amenities
- Minimum and maximum nights
- Default check-in and check-out time
- Availability settings:
- Booking window
- Advance notice
This includes the option to receive reservation requests during the "Advance Notice" period.
- Pictures
- Public descriptions:
- Summary
- The space
- Guest access
- The neighborhood
- Getting around
- Other things to note
- Interaction with guests
- Cancellation policy
- Preparation time
- Guest requirements
- Check-in limitations
- House rules
Calendar data
Below are the types of calendar data synced between Airbnb and Guesty.
- Nightly rates
- Calendar availability
Financial data
Below are the types of financial data synced between Airbnb and Guesty.
- Currency
- Base price
- Guests included in price
- Extra-person fee
- Cleaning fee
- Security deposit
Note:
Airbnb does not include information about the security deposit in the invoice sent to Guesty, so you'll need to manually add the security deposit as an additional fee in order to see it on the Guesty invoice. - Weekly and monthly discounts
- Markup
Note:
Markup is pushed to Airbnb, rather than pulled into Guesty.
Each listing's individual markup is pushed to Airbnb. - Pet fee
- Accommodation fee
Reservation data
Below are the types of reservation data synced between Airbnb and Guesty.
- Messages for confirmed reservation
- Inquiries
- Outgoing messages
Changes that should be made on Airbnb
Changes to the following data should be made directly on Airbnb after they are pulled into Guesty during the initial sync.
Listing data
Below are the types of listing data synced between Airbnb and Guesty after you've made the changes in Airbnb.
- Address
Updates to the listing address in Guesty (see the "Changes that can be made on Guesty" section below) will only be pushed to Airbnb if the change is within 0.01 KM of the current address. Changes in Country, City, and Street won't be pushed to Airbnb.
Tip:
Learn how to add amenities to your listing that do not appear in Guesty here.
Reservation data
Below are the types of reservation data synced between Airbnb and Guesty after you've made the changes in Airbnb.
Important:
When updating the reservation data on Airbnb, both the Guesty and Airbnb listings must be active and connected in order for the updates to sync with Guesty.
- Check-in date and time
- Check-out date and time
- Confirmation date and time
- Accommodation fare
- Cleaning fee
- Taxes
Changes that can be made in Guesty
Changes to the following data can be made in Guesty after they've been pulled into Guesty during the initial sync, but they won't be pushed to Airbnb.
Note:
New invoice items can be added in Guesty. However, these items won't be pushed to Airbnb.
Reservation data
Below are the types of reservation data synced between Airbnb and Guesty after your initial sync.
- Number of guests
- Guest name
- Guest email and phone number
