Once you have connected your listings, all of the data listed below is pulled into Guesty during the initial sync.
We'll cover the different ways changes are made:
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Changes made to the data that are pushed from Guesty to Airbnb
- Listing, calendar, financial, and reservation Data
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Changes that can be made directly on Airbnb
- Listing and reservation data
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Changes that can be made in Guesty, but won't be pushed to Airbnb
- Reservation data
Important:
Updates and syncing should be immediate, but may take up to 24 hours.
Changes that are pushed from Guesty to Airbnb
We recommend managing your listing's details in Guesty as any changes made directly in Airbnb might be overwritten by Guesty. Changes made to the following data are pushed from Guesty to Airbnb after they are pulled into Guesty during the initial sync.
Listing data
- Title
- Listing type
- Property type
- Occupancy
The number of adults that can be accommodated in the listing. Does not distinguish between adults and children. - The number of bedrooms and bed types
- The number of bathrooms
- Amenities
- Minimum and maximum nights
- Default check-in and check-out time
- Availability settings:
- Booking window
- Advance notice
This includes the option to receive reservation requests during the "Advance Notice" period.
- Pictures
- Public descriptions:
- Summary
- The space
- Guest access
- The neighborhood
- Getting around
- Other things to note
- Interaction with guests
- Cancellation policy
- Preparation time
- Guest requirements
- Check-in limitations
- House rules
Note:
Listing nicknames are pulled from Airbnb during the first sync only.
Calendar data
- Nightly rates
- Calendar availability
Financial data
- Currency
- Base price
- Guests included in price
- Extra-person fee
- Cleaning fee
- Security deposit
Note: Airbnb does not include information about the security deposit in the invoice sent to Guesty, so you will need to manually add the security deposit as an additional fee in order to see it on the Guesty invoice. - Weekly and monthly discounts
- Markup
- Pet fee
- Accommodation fee
Note:
Markup is pushed to Airbnb, rather than pulled into Guesty. Each listing's individual markup is pushed to Airbnb.
Reservation data
- Messages for confirmed reservation
- Inquiries
- Outgoing messages
Changes that should be made on Airbnb
Changes to the following data should be made directly on Airbnb after they are pulled into Guesty during the initial sync.
Listing data
- Address
Note: Updates to the listing address in Guesty (see "Changes That Can Be Made on Guesty" below) will only be pushed to Airbnb if the change is within 0.01 KM of the current address. Changes in Country, City, and Street will not be pushed to Airbnb.
Tip:
Learn how to add amenities to your listing that do not appear in Guesty here.
Reservation data
- Check-in date and time
- Check-out date and time
- Confirmation date and time
- Accommodation fare
- Cleaning fee
- Taxes
Note:
When updating the reservation data on Airbnb, both the Guesty and Airbnb listings must be active and connected in order for the updates to sync with Guesty.
Changes that can be made in Guesty
Changes to the following data can be made in Guesty after they are pulled into Guesty during the initial sync, but they will not be pushed to Airbnb.
Reservation data
- Number of guests
- Guest name
- Guest email and phone number
Note:
New invoice items can be added in Guesty. However, these items will not be pushed to Airbnb.
