Using WhatsApp to communicate with guests

Guesty makes it easy to communicate with guests across multiple platforms, including WhatsApp.

To use WhatsApp for guest communication, keep in mind:

  • A business account is required to access WhatsApp’s API.
  • The Guesty WhatsApp business number you can share with guests is +1 210 686-1984. This number can be used text messages only — not phone calls.
  • Messages sent to saved guest phone numbers are automatically routed to the relevant conversation in the Guesty Inbox. 

Tip:

Set up an message automation to share the WhatsApp number with your guests before check-in.

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